At Paavvitra Dhun, we strive to provide the best quality products to our customers. If you are not completely satisfied with your purchase, we offer an easy exchange policy to ensure a hassle-free shopping experience.
Eligibility for Exchange
- Products must be exchanged within 7 days of delivery.
- The item must be unused, unopened, and in its original packaging.
- Products damaged due to misuse, mishandling, or improper storage are not eligible for exchange.
- Only items purchased directly from paavvitradhun.com are eligible for exchange.
- Exchange requests for promotional or discounted items will be considered on a case-by-case basis.
How to Request an Exchange
- Contact Us: Send an email to paavvitradhun@gmail.com or call our customer support at +919333540003 within 7 days of receiving the product.
- Provide Details: Mention your order number, the reason for exchange, and attach clear images of the product.
- Approval Process: Our team will review the request and provide confirmation if the item is eligible for exchange.
- Return the Item: Once approved, securely pack the product and ship it to the address provided by our team.
- Exchange Processing: Upon receiving the returned item, we will inspect it and dispatch the replacement product within 5-7 business days.
Important Notes
- Customers are responsible for return shipping costs, except in cases where the exchange is due to a defective or incorrect product received.
- If the requested exchange item is out of stock, we will offer a store credit or an alternative product of similar value.
- Paavvitra Dhun reserves the right to modify the exchange policy at any time without prior notice.
For further assistance, feel free to contact our customer support team. We are happy to help!
Thank you for shopping with Paavvitra Dhun!